Frequently Asked Questions
We work hard to answer our customers’ product-related questions quickly and comprehensively. However, many of our customers simply want to know more about Scan Technology. Below is a list of frequently asked questions about our experience and expertise.
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What does Scan Technology, Inc. do?
Scan Technology is an authorized reseller of AIDC (Automated Identification and Data Collection) technology. We provide barcode scanners, RFID systems, mobile computers, card readers, point-of-sale hardware, and related software to businesses and institutions across healthcare, warehousing, government, education, and other industries. We also offer expert consultation, system integration support, and in-house repair services.
What services does Scan Technology offer?
Scan Technology provides full-service support across the entire technology lifecycle, product selection and consultation, system integration, implementation support, ongoing technical support, and equipment repair. We work with healthcare, government, education, hospitality, law enforcement, and warehousing organizations nationwide.
How long has Scan Technology been in business?
Scan Technology was founded in 1979 and has 45+ years of experience in AIDC and IT solutions. We are one of the longest-established AIDC technology providers in the United States.
Where is Scan Technology located?
Scan Technology is headquartered at 506 Hillsboro Blvd., Suite 101, Manchester, Tennessee 37355. We serve customers across the United States and internationally through our online store and direct sales team.
Is Scan Technology an authorized reseller?
Yes. Scan Technology is an authorized reseller of top AIDC brands, including Honeywell, Zebra and many more. We specialize in barcode scanners, mobile computers, and related AIDC products, and our team is trained to help customers select and configure the right solution for their environment.
What industries does Scan Technology specialize in?
Our deepest expertise is in healthcare, warehousing and distribution, government, education, hospitality, and law enforcement – industries where reliable, real-time data collection is critical to daily operations. We understand the compliance requirements, environmental conditions, and workflow demands unique to each of these sectors.
Does Scan Technology offer repair services?
Yes. Our full-service in-house maintenance and repair center handles barcode scanners, mobile computers, card readers, and other AIDC equipment. We provide accurate repair estimates, fast turnaround times, and factory-quality repairs. We do not outsource repairs to third parties.
How do I request a repair?
You can submit a repair request directly through our website or call us toll-free at 877-722-6784. Our service team will review your equipment and provide an estimate before any work begins.
What brands does Scan Technology carry?
We carry products from a wide range of leading manufacturers in the AIDC and IT space. We also source hardware and software from other top-tier manufacturers to meet the specific needs of each customer.
How do I contact Scan Technology?
You can reach our team by calling 877-722-6784 (toll-free) or (931) 723-0304 (direct). You can also submit a request through our Contact Us page and a solution expert will follow up to discuss your specific needs.
Does Scan Technology work with small businesses as well as large enterprises?
Yes. Our customers range from small regional businesses to large healthcare systems, government agencies, and international enterprises. We tailor our recommendations and support to fit the scale and budget of each organization, regardless of size.
